How to make sure employee experience is at the core of all the transformation?
How does the people function need to transform to create an unparalleled business impact?
How are technologies like AI, IoT, Blockchain redefining people & work?
How is digital transforming business models and ways of working?
*19th Feb Certification Workshops and 21st Feb Study Tours are only for HR Practitioners
*The sessions are subject to change. Please stay tuned with this page for the latest updates.
04:30 pm - 06:00 pm
Batch Collection is mandatory for all TechHR Night Fest Participants.
06:00 pm - 07:30 pm
Join us for a drink on the house! Meet new people & get the conversation started!
(Open to all Delegates, Limited Room, Registration on the first-come-first-serve basis)
07:30 am - 09:30 am
(Limited Seats and Require Separate Registration)
09:30 am - 04:30 pm
People analytics offers tremendous potential to companies to support business strategy, improve productivity and performance, and personalize and enhance the employee experience. Despite this and significant growth in interest and adoption, business and HR leaders are still struggling to derive value from people analytics.
Challenges include managing increasing amounts of people data, developing the data literacy skills of HR Business Partners, managing ethics and translating analytical insights to value. Two questions that prevail are: “How can I improve my impact?” and “What should I focus on?”
David Green will discuss his approach to help you answer these questions and ultimately enable you to derive more value from people analytics. The workshop will include exercises targeted to help delegates identify business challenges within their own organizations that they could potentially use people analytics to help solve.
Key Takeaways:
- Learn about the dimensions and steps required to build and sustain success with people analytics
- Prepare your organization to take advantage of the opportunities offered by people analytics whilst navigating the challenges
- Identify business challenges within your organizations that could potentially be solved through the insights offered by people analytics
Managing Director- The People Analytics Program, Insight222
09:30 am - 04:30 pm
Business growth and long-term success have always been strongly linked to culture. For leaders, fostering a culture with the right balance of resilience and agility to navigate ambiguity is a strategic priority. Beyond the design of great products and services, the creative, human-centric and action-oriented principles of Design Thinking can form an effective toolbox to shape culture.
In this full-day, activity-focused workshop, explore how design concepts & techniques can activate a positive organizational culture. Further, we will leverage story-telling and a cinematic approach to make culture come alive and setting up teams for success. Culture is like theater: Learn how to design and direct the story you want to see!
Key Takeaways:
- Building vision and language to diagnose culture
- Human-centric and story-based approaches to upgrading team effectiveness
- Tools to help others to see and act in building a positive culture
Head of Design, International, 3M
09:30 am - 04:30 pm
HR needs to deliver a frictionless digital workforce experience that not only gives the workforce direct access to the tools, service, and intelligence they need to excel at their jobs but also delivers processes that drive engagement or a shift from tool "adoption” to tool “addiction.” If done correctly, addiction will drive true adaptation of behavior, which is the ultimate goal of transformation.
For improved workforce experience, we need to reimagine the model required to deliver The Right Product to The Right People at The Right Moment through The Right Channel. In this interactive session, CHROs will evaluate the current state of their workforce experience and determine actionable steps to bring a digital people strategy to life, including technology strategies that engage the workforce to be productive.
Key Takeaways:
- Digital Workforce Experience: Identify your organization's current state, desired state, and process to bridge the gap
- How to leverage Workforce Experience design strategies on top of your existing Digital HR and HR technology portfolios
- An understanding of the key components of a frictionless Digital Workforce Experience & how to implement them in your organizational context
- How to integrate technology for a seamless Digital Workforce Experience
CEO & Co-Founder, Leapgen
09:30 am - 04:30 pm
Advancements in technology have reshaped the world of recruiting. Businesses now have access to a wide variety of tools and software that impact the way they source, engage & recruit candidates. Technology can help recruiters streamline every part of the hiring process, the challenge is, given the vast amount of recruiting tools and technologies on the market, how do you decide which technology to invest? Discover what is relevant and what is hype with regards to recruitment tech, what works in the context of your business (budget, readiness & timelines). Over the course of this workshop, create a recruitment technology roadmap, understand how to measure ROI from technology investments and maximize adoption success.
Key Takeaways:
- Creating a recruitment technology roadmap for your organization
- The differentiators of successful recruitment tech adoption
- Measuring ROI from technology investment
President, RecruitingDaily
09:30 am - 04:30 pm
With the proliferation of HR Technology solutions, organizations are proactively investing in HR software. However choosing a technology amongst the plethora of options available, what should you weigh in before you buy in a particular technology with a minimal amount of change management? Further, how do you approach stakeholders for the buy in? This workshop will give the attendees a clear understanding of the road to HR Tech adoption, stakeholder buy-in and methods to ensure a smooth digitalization of HR processes.
Key Takeaways:
- Understand what to weigh in before buy in any HR Technology
- How to how to approach stakeholders for their buy-in
- The roadmap for deploying the HR Technology successfully
- Understand when to measure and demonstrate ROI effectively
Vice President and Principal Analyst, Constellation Research
07:00 am - 08:30 am
08:30 am - 08:45 am
08:45 am - 09:15 am
Navigating Complexity by Design
CEO & Editor-in-Chief, People Matters
09:15 am - 09:25 am
Join for the maiden unveiling of findings from Alight & People Matters State of HR Transformation Study 2020.
President, Payroll and Cloud, HR & Financial Solutions, Alight Solutions
CEO & Editor-in-Chief, People Matters
09:25 am - 09:55 am
AI is the future of Technology. It can free us to create ineffable solutions. Despite the many opportunities, it is well known that there are certain dangers also involved in automation. Join this keynote session to learn about the common misconceptions about AI, the role of diversity in AI, the key labor vacuums that need urgent attention and ways to tackle bias that creeps in despite our best intentions.
Chief Decision Scientist, Google
09:55 am - 10:25 am
The key to Enterprise Acceleration is to forge together technology progress with people strategy inorder to form their organizational DNA for the digital era. Join this keynote to understand why Enterprise Acceleration has becomethe key strategy for enterprises in the era of Digital Disruption and how to approach it. Learn what enterprises need to do to stay on top of their game or move up the ranks in their respective markets.
Vice President and Principal Analyst, Constellation Research
10:25 am - 11:05 am
11:05 am - 11:45 am
A healthy company culture is largely dependent on how connected workers feel to the organization. This session examines how brands have used data to create stronger bonds and improve company culture.
President & CEO - APAC, GE
11:45 am - 12:05 pm
How can organizations design a digital experience in order to remain viable, competitive, and attractive to talent in the new decade? In this session, learn the difference between technology transition and digital transformation and how an improved workforce experience will be the game changer of your business.
CEO & Co-Founder, Leapgen
12:05 pm - 12:25 pm
In the workplace, XR is being used to improve customer experiences. This session will look at how innovative augmented reality technologies have been utilized effectively.
12:25 pm - 01:30 pm
01:30 pm - 01:50 pm
Join this session to learn what are the risks, optimization, and cultural challenges associated with an extended workforce. And how is it going to complicate the talent acquisition process?
01:50 pm - 02:10 pm
The rise of A.I. is fundamentally going to change the role of HR. Based on the research from Cognizant’s Center for the Future of Work, this session will present actionable advice and guidance on how to navigate the Age of AI, Algorithms and Automation and explore the new HR jobs of the (not too distant) future that are emerging.
Vice President, Center for the Future of Work, Cognizant Technology Solutions
02:10 pm - 02:50 pm
Digital transformation of companies and the role of new-age technologies to drive accelerated productivity starts with a clear digital vision. In this keynote, you will get the opportunity to revisit the elements of your digital vision and create a solid foundation for your digital journey.
Senior Director Global People Technology, Naspers
02:50 pm - 03:30 pm
Work automation, business model disruption and speed of change require leaders to reset their strategies and increase their ability to impact the business. Join this session to validate digital leadership competencies and new models of accelerating leadership development.
03:30 pm - 03:50 pm
These sessions will examine how big data and emerging technologies are disrupting talent dynamics in organizations, as well as how to leverage this power for the better.
03:50 pm - 04:20 pm
04:20 pm - 04:50 pm
Artificial Intelligence and Robotics are technologies that are outperforming humans in tasks once thought to be impossible to automate. This opening keynote will focus on how to develop an AI strategy in your organization; how to identify new opportunities; and what the future holds.
Professor of Engineering & Data Science, Columbia University
04:50 pm - 05:20 pm
In the keynote, David will outline the key trends in people analytics and provide examples from companies who have used a data-driven approach to achieve positive business and employee outcomes as well as improve the impact of HR.
Managing Director- The People Analytics Program, Insight222
05:20 pm - 05:50 pm
05:50 pm - 06:30 pm
06:30 pm - 07:30 pm
11:05 am - 11:45 am
Organizations are facing the need for change at a faster pace than ever before. Join this session to learn about the latest technologies that can help in creating cultural change and deriving high impact productivity gains.
11:45 am - 12:05 pm
Research shows that organizations who focus on employee experience have better customer experience. Hear how Go-Jek, that follows the philosophy of putting people first in everything it does, has sustained a strong people-centric culture while posting exponential growth at the same time.
12:05 pm - 12:25 pm
This session will look at how humans and machines can work together in the upcoming digital revolution, and what the true impact of these technologies will be on employment levels.
12:25 pm - 01:30 pm
01:30 pm - 01:50 pm
This discussion will focus on the various legal, data and IT considerations that ought to be considered if and when chatbots are integrated into your business model.
01:50 pm - 02:10 pm
Hear the world's leading AeroSpace agency, NASA’s story of transformation into one enterprise organization, how they reinvented for building a future-ready organization while preserving culture. Learn how they aligned talent strategy with the business demand & the common pitfalls they avoided in this transformation journey.
Director, Executive Services, NASA
02:10 pm - 02:50 pm
This session will highlight examples of successfully integrated well-being programs and examine how these programs increased employee productivity and engagement.
Vice President-HR, APAC, GSK
VP, HR, South East Asia & Australasia, Unilever
02:50 pm - 03:30 pm
Taking into consideration modern, high-performance learning organizations, this power panel looks at what it means to be a ‘behavior change architect’ and its impact on alignment & productivity.
Head of HR strategy & transformation, ING
03:30 pm - 03:50 pm
Learning is crucial to address skills gaps, but it’s also important to contextualize this learning. This session will explore how to leverage knowledge and transfer digital skills that are relevant to your company’s mission.
03:50 pm - 04:20 pm
11:05 am - 11:45 am
Looking at key examples, experts in the session will highlight instances in which digital transformation has not only improved company performance but sustained those gains.
SVP & Head, Human Resources, StarHub
Chief Human Capital Officer, Telekom Malaysia
Senior Director Global People Technology, Naspers
11:45 am - 12:05 pm
This session will explore the concepts of Design and how can organizations approach the design of their TA function to support its transformation journey, and what skills & competencies would be required.
President, RecruitingDaily
12:05 pm - 12:25 pm
In this session, talent leaders will outline how they give candidates a positive, gratifying experience, even when these candidates overwhelmingly end up in the rejection pile.
12:25 pm - 01:30 pm
01:30 pm - 03:30 pm
13:30 - 13:35 Welcome to People Matters TechHR Futurist Forum
01:35 pm - 01:55 pm
Machine learning and data mining can consume data and make decisions. But can AI create new ideas? Can AI design products, compose songs, write text and draw? What happens when creativity is a commodity?
Professor of Engineering & Data Science, Columbia University
01:55 pm - 02:30 pm
This Masterclass will address the key questions people analytics (and HR) leaders should be asking themselves to ensure they’re on the right path for business impact and differentiated employee experience.
Managing Director- The People Analytics Program, Insight222
03:00 pm - 03:30 pm
Vice President and Principal Analyst, Constellation Research
03:30 pm - 03:50 pm
In this session, learn how technology can help in collaboration for accelerating productivity. What are the major roadblocks to collaboration? Hear the case study from a progressive organization on leveraging technology to enable their teams to succeed
11:05 am - 11:45 am
Like great theater, effective team culture is strongly influenced by how the “scenes” are set up. Story-telling is fundamental to Design, and many of the principles, techniques, and talents of the Design world can be applied directly to building culture. In this Masterclass, Kevin will put you in the cultural “Director’s Chair” and share a real-world toolbox for success.
Head of Design, International, 3M
11:50 am - 12:30 pm
Employees don’t work in modules, yet organizations select, implement and deploy technology as if they do. Employees work in journeys. Join this masterclass to understand how to map the journeys of your workforce and the moments that matter most to them in order to drive engagement and productivity.
CEO & Co-Founder, Leapgen
12:25 pm - 01:30 pm
01:30 pm - 02:10 pm
This masterclass will debunk and demystify some of the myths of AI and highlight the ways in which technology is being used to benefit performance management functions.
02:15 pm - 02:55 pm
This masterclass will highlight how to build foundational skills in talent analytics, interpret HR data and add value to your organizations based on the information gathered.
03:00 pm - 03:40 pm
To integrate a successful talent strategy, there are five key elements ranging from People Analytics to means of integration. This session enables you to build an effective new roadmap for your organization.
03:40 pm - 04:20 pm
11:05 am - 11:45 am
What does it take to plan, execute and realize value from your HR transformation journey? What are the building blocks of successful transformations? Is it just about technology? How is the HR Organisation evolving to strengthen foundations and redefine experience altogether? Is transformation dead…what’s next? This masterclass shares it all on how HR is on its path to being adaptable by design!
Director, Asia Leader, Alight Solutions
Partner and Asia Lead, Advisory, Alight Solutions
11:50 am - 12:30 pm
12:25 pm - 01:30 pm
01:30 pm - 02:10 pm
With increased automation, digitally dexterous employees are scarcer than ever. Using a four-step approach - Buying, Building, Borrowing, and Bridging – leaders will discuss how to turn the fear of automation into a digital talent revolution.
02:15 pm - 02:55 pm
Innovative means of paying workers have the potential to become a differentiating factor. This session highlights how HR leaders can use these flexible payment technologies to attract a new workforce.
03:00 pm - 03:40 pm
The rise of robots, machine intelligence, distributed ledgers, quantum physics, “gig” labor, the unexaggerated death of privacy, a world eaten alive by software - all these trends point to a new world that’s shaping up quite differently. By training a microscope on how we work now, we can try to figure out how we’re going to work in the future. Join this masterclass to know everything you ever wanted to know about the future of work but were afraid to ask.
Vice President, Center for the Future of Work, Cognizant Technology Solutions
03:50 pm - 04:20 pm
11:05 am - 11:45 am
Join this masterclass to know why is artificial intelligence accelerating so rapidly today? Learn the four key drivers of AI technology and how they are used to identify or create new business opportunities.
Professor of Engineering & Data Science, Columbia University
11:50 am - 12:30 pm
This masterclass will highlight how to go from building strong foundations for people analytics “at scale” to advancing towards innovative & advanced people analytics that delivers true business value.
Global Head of Strategic Workforce Planning and People Analytics, Merck Group
12:25 pm - 01:30 pm
01:30 pm - 02:10 pm
Design thinking has a far-reaching influence on business. This masterclass will focus on how design thinking can impact learning experiences.
02:15 pm - 02:55 pm
Adaptiveness and resilience are proven to increase worker morale, and this session will highlight how to make these crucial characteristics, the core competencies of your organization.
03:00 pm - 03:40 pm
This masterclass will help you with a toolkit for creating a personalized plan for the micro experiences that candidates should receive from the source, recruiter & hiring manager in order to deliver a magnificent candidate experience.
President, RecruitingDaily
03:50 pm - 04:20 pm
10:20 am - 10:30 am
11:05 am - 11:45 am
Human wants to leverage Social Robots to increase their productivity at the same time there is a lot of apprehension about them. Join this session & hear the interactive conversation between a social robot & its inventor about the future of social robots.
11:45 am - 12:05 pm
Digital technologies are invading every aspect of life affecting our bodies, emotions, decisions, productivity & our social life. Join this experiential mindfulness session & learn how to bring balance to our digital lives & live in the "real".
12:05 pm - 12:25 pm
This interactive case study session will share how Naspers leveraged the power of Augmented Reality & Virtual Reality for employee onboarding, making it a great learning experience.
Senior Director Global People Technology, Naspers
12:25 pm - 01:30 pm
01:30 pm - 01:50 pm
Hear how ING is creating a self-driven purpose organization that is resulting in better employee engagement & higher productivity.
Head of HR strategy & transformation, ING
01:50 pm - 02:10 pm
From fitness devices to mind-reading glasses, wearable technology is advancing at a very fast pace. Learn how employers can leverage the power of these technologies for better experience and wellbeing of the employees.
02:10 pm - 02:50 pm
In a world where change is the only constant, we, as HR leaders, must develop an ability to adapt quickly to change. In this interactive session on the Improv Format, learn how to be more adaptable and how to hire adaptive candidates.
President, RecruitingDaily
02:50 pm - 03:30 pm
03:50 pm - 04:30 pm
10:20 am - 10:30 am
10:30 am - 11:10 am
11:10 am - 11:50 am
11:50 am - 12:30 pm
12:30 pm - 01:30 pm
01:30 pm - 02:10 pm
02:10 pm - 02:50 pm
02:50 pm - 03:20 pm
03:20 pm - 04:00 pm
04:00 pm - 04:20 pm
04:20 pm - 05:00 pm
05:00 pm - 05:40 pm
09:30 am - 12:30 pm
Organizations in the Age of AI
Organizing is one of humanity’s oldest technologies. Artificial Intelligence, in particular, machine learning, is one of the newest. Though somewhat futuristic, it is not hard to imagine that Intelligent algorithms can become members of organizations, collaborating with or even replacing humans in some tasks. But much more prosaically, AI can also provide tools for improving how we design and manage organizations.
In this study tour, Phanish Puranam shall discuss two ways in which both the technologies, organizing, and machine learning, interact today.
In this study tour you will learn:
- How organizations and organization designs are being shaped by algorithms?
- How can you unlock the potential of machine learning and adopt it at your workplace?
- How machine learning can be used to design and manage organizations?
09:30 am - 12:30 pm
Digital transformation & gearing up for the future: Learning with the wildlife
When it comes to leveraging interactive technology and digital touchpoints to enhance the experience, Wildlife Reserves Singapore (WRS) seems to have it figured it out. It is using technology to not only transform visitors’ digital experience but also to aid in the daily care of the creatures which are part of Jurong Bird Park, Night Safari, River Safari, and Singapore Zoo.
In this study tour Marcus Heng, Chief HR Officer, Wildlife Reserves Singapore will take the delegates through the entire digital experience and share the strategy that goes behind creating it.
Here’s what to look forward to:
- An hour-long learning session by Marcus Heng on how Wildlife Reserves Singapore is digitally transforming & gearing up for the future.
- One hour of a tour of ‘RepTopia’, which is home to over 60 species of reptiles and amphibians, a third of which have never been seen here before.
- Learn how WRS uses technology to aid in the daily care of the creatures.
09:30 am - 12:30 pm
HR Transformation to build an agile global function
Having embodied the true essence of going global, Boeing’s challenges of building a global HR function are unique. However, Boeing is one of the companies that has been able to transform their HR function and operate seamlessly across borders.
With a goal of becoming an agile function, Boeing’s HR team concentrated on digital initiatives and successfully drove digital transformation across the whole company. Some practices also included providing consistency and mobility with localized flexibility to attract, retain, and manage people appropriately. In this study tour, gain insights from Boeing’s journey of building HR into an agile global function.
Here’s what you will learn:
- How Boeing’s identified the need to transform HR as a global function?
- What were the roadblocks in the global digital transformation journey? And how did Boeing navigate through these roadblocks?
- What milestones is Boeing targeting going forward and how does the team plan on achieving them?
09:30 am - 12:30 pm
How OCBC Bank rebooted its L&D to survive disruption
Leaders at the OCBC Bank found that the key to surviving disruption lies in recalibrating L&D initiatives in order to create an environment where agility and innovation can thrive. In this study tour, you will get an opportunity to immerse yourself in the learning journey of OCBC bank and help you reboot your learning strategy for building a high-performance and agile team.
In this study tour you will learn:
- What were the critical business disruptions for OCBC?
- How is OCBC measuring the impact these initiatives are having to business? What are the ongoing metrics that they keep tracking?
- What were the key learnings from the current process and how does OCBC intend to take the L&D initiatives to the next level?
09:30 am - 12:30 pm
Driving transformation with a robust culture strategy
The world of work is rapidly changing and most organizations are undergoing a tremendous transformation. Whether it is to cope with digital disruption or manage a multi-generational workforce. There is a need for companies to be more experimental and exploratory, or co-evolve with other actors in a multi-company ecosystem.
Prudential Assurance Company acknowledged this need to move in tune with the changing demands of business and developed a strong culture strategy to drive transformation from the core of the organization.
This study tour will help you understand the transformation journey of Prudential.
Here’s what you will learn:
- How has Prudential Assurance transformed in the past two to three years? How has culture played a crucial role in driving transformation?
- What are the core values of Prudential Assurance that have helped them foster successful transformation?
- How has Prudential Assurance been able to embed these values in the culture?
09:30 am - 12:30 pm
Exploring new generation performance management
Traditional annual review processes are increasingly being replaced with agile methods with an aim to cultivate an empowered and productive workforce. GE will share their super successful digital journey of taking performance management to a whole new level through PD@GE(Performance Development @ GE). They will also share some interesting insights on how did the new program enhance GE’s productivity index and what initiatives are planned to take the performance development program to the next level.
In this session, learn more about the new initiatives from GE’s journey of adopting the ‘New-Generation Performance Management’.
Here’s what you will learn:
- What was the philosophy behind PD@GE and what were the measures adopted under this initiative? How does GE go about recruiting/developing people?
- What kind of business outcomes did GE realize through PD@GE?
- What are some of the initiatives planned for the next year to take the performance development program to the next level?
02:00 pm - 04:00 pm
The innovation excellence journey of National Library of Singapore
Since its inception in 1995, NLB embarked on a journey to transform the landscape of libraries in Singapore. Its leadership teams galvanized the people with a razor-sharp focus on delighting its customers while improving staff productivity. Over time, a strong organization-wide innovation culture developed. To mitigate the inherent risks when introducing innovations, NLB extended its project life-cycle with additional stages to support experimentation (e.g., proof-of-concept, prototype, and pilot).
In this study tour, learn:
- What are some of the innovations NLB made in the strategic focus areas of social engagement, digital services and resource optimization?
- How NLB leveraged design thinking for library@orchard?
- How they partner with their volunteers at library@chinatown and the Citizen Archivist Project?
*19th Feb Certification Workshops and 21st Feb Study Tours are only for HR Practitioners.
*The sessions are subject to change. Please stay tuned with this page for the latest updates.
Note: Agenda is subject to change, make sure you visit https://singapore.techhrconference.com/agenda for latest agenda updates