AGENDA 2020

Registration & Networking

People Matters TechHR 2020 Kick-Off

Networking ByDesign Join us at Asia's Largest HR & Work Tech Exhibition Space

Lunch

Networking Break

Evening Soiree at Ideas For The Future Zone

GE

Exploring new generation performance management

GE has been on a journey of replacing traditional annual review processes with more agile methods to cultivate an empowered and productive workforce. Through this study tour, get a sneak-peak into GE's digital journey of taking performance management to a new level and learn about their program PD@GE(Performance Development @ GE).

Here’s what you will learn:

- What was the philosophy behind PD@GE and what were the measures adopted under this initiative? - How does GE go about recruiting/developing people?
- What kind of business outcomes did GE realize through PD@GE?
- What are some of the initiatives planned for the next year to take the performance development program to the next level?

BP

Leading in the digital age

One of the many things disrupting and challenging people and work dynamics is rapid technological innovation. The new digital era of work requires a new kind of leader. One of the companies to have acknowledged this need to transform leadership is BP, the multinational energy company. In this study tour, the BP team will share how BP recognized the significant impact of advances in digital technology and placed it at the heart of its strategy to support its leaders make the shifts required to thrive in the digital age.

Here’s what to look forward to:
- Understand the impact of digital innovations and transformation on leadership
- Learn about the skills and capabilities needed by leaders of the digital era
- Gain insights on how BP redefined its approach to leadership to prepare for the future of work

SUTD

Upskilling hacks in the era of Digital & Design

The HR professionals of today are expected to have the ability to operate in a highly digital environment and use data to guide business decisions. However, several reports have shown that most HR professionals lack the necessary digital skills and ability to operate in a highly digital environment and use data to guide business decisions. To be able to make the most of the opportunities the era of Digital and Design presents, it is important that HR professionals identify the skills required and invest time and effort in building them.

In this study tour, you will learn about the skills HR teams need to build to manage change in Industry 4.0 and how they can be nurtured.

Here’s what to look forward to:

- Identify the capability gaps across all roles in the HR function
- Get a checklist of must have skills for HR professionals in the era of Digital & Design
- Learn how these skills can be built and nurtured

The attendees will also get a chance to take a tour of the International Design Centre Exhibition Gallery.

Fairmont Singapore & Swissôtel The Stamford

Enhancing employee & customer experience with Innovation & Tech

From health and wellness to comfort and joy, Fairmont Hotels and Resorts has innovated immensely in recent years and has introduced technology to enhance guests' experiences. But their customer experience strategy stands on the foundation of a robust and holistic talent strategy. In this study tour, deep dive into the innovation journey of this hospitality major and learn how they have leveraged digital to enhance employee and customer experience.

Here’s what to look forward to:

-Overview of talent strategy & culture at Fairmont Singapore- Employee Engagement, Recruitment, Talent Management, Succession Planning, Heartist Activities
-Experience the technology and innovations- Automated check in, Talk Town, Aquaponics & E- Contracts & Forms
- Learn how technology and other innovations are implemented

Yeo’s

Future-proofing talent in the digital age

While automating processes is a top agenda for HR professionals, according to Yeo’s philosophy nurturing existing talent is also pertinent to the success of the organization. Given the rapidly disruptive business ecosystem Yeo’s operates in, it is essential for them to future-proof their employees to be able to cope with all the inevitable changes. From talent mapping to offering relevant talent interventions through digital, there are several ways in which Yeo’s is future-proofing talent. In this study tour, dive deep into Yeo’s learning journey in the digital age.

Here’s what you will learn:

- How digitization impacts Yeo’s business and talent priorities?
- What are the core skills Yeo’s needs to build to future-proof its talent?
- How is Yeo’s enabling its talent’s career development right from the first stage of employee lifecycle?
- How is Yeo’s leveraging digital to future-proofing its employees?

Boeing

HR Transformation to build an agile global function

Having embodied the true essence of going global, Boeing’s challenges of building a global HR function are unique. However, Boeing is one of the companies that has been able to transform their HR function and operate seamlessly across borders.

With a goal of becoming an agile function, Boeing’s HR team concentrated on digital initiatives and successfully drove digital transformation across the whole company. Some practices also included providing consistency and mobility with localized flexibility to attract, retain, and manage people appropriately.

In this study tour, gain insights from Boeing’s journey of building HR into an agile global function.

Here’s what you will learn:

-How Boeing’s identified the need to transform HR as a global function?
-What were the roadblocks in the global digital transformation journey? And how did Boeing navigate through these roadblocks?
-What milestones is Boeing targeting going forward and how does the team plan on achieving them?

Olam International

How Olam accelerated its digital journey with an inclusive ecosystem

With a purpose to ‘Re-imagine Global Agriculture and Food Systems’, Olam International embarked on a five-year journey to positively disrupt the way it operates and interacts with its stakeholders throughout supply chains and transform the way it works.

In this study tour, experience the digital journey of Olam and learn how it collaborates with all of its stakeholders - farmers, suppliers, customers, employees and other players in the ecosystem.

Through a panel discussion and an interactive session explore:

-Why was it important for Olam to disrupt traditional farm-gate buying model and digitize?
-How Olam engaged and collaborated with multiple stakeholders in its business ecosystem and accelerated its digital journey?
-What was its people development and culture building strategy to build Digital Olam?

Capgemini

Leveraging digital to enhance employee & customer experience

2020 will be the year of the experience economy where employees will be significantly impacting the business bottom line with their intrinsic willingness to serve the company and its customers. The rule is simple: Better employee experience; better customer experience. But how can talent leaders enhance employee experience in the new era of digital? How can organizations lead in this experience economy? In this study tour, Capgemini brings to you some of its best practices and case studies to help you find the answers to these questions.

Here’s what to look forward to in this immersive learning session:

- Deep dive into the trends shaping the talent industry
- Discuss the different kinds of experience – Employee Experience, Agents Experience, CHRO Experience
- Learn how Capgemini is creating a Digital Employee Organization
- Experience the digital tools Capgemini has leveraged to enhance employee experience

INSEAD

How to create the right talent insight for the future

The world of work is changing around organizations. What seems critical today might not even remain relevant tomorrow. The people who you think are your current high-potentials are probably hopeless when it comes to being ready for the future. How will you figure out who are the people that can deal with the new world or work? When you think of talent, are your high potentials today good enough for tomorrow?

Do organizations have the talent insight to deal with this?

In this exclusive session by Professor V. “Paddy” Padmanabhan, Professor of Marketing and the Unilever Chaired Professor of Marketing at the INSEAD Asia Campus, learn about the changing world of work and what businesses should do to prepare for it by having the right talent insight.

Here’s what to look forward to:

- Learn more about the talent implications of the rapidly changing business ecosystem
- Gain insights on how you can identify the potential talent to prepare for the future
- Get an action plan for future-proofing these high potentials
- Learn how you can use digitalization, social media and platforms to stay ahead of the curve as employer brands

Wildlife Reserves Singapore

Digital transformation & gearing up for the future: Learning with the wildlife

When it comes to leveraging interactive technology and digital touchpoints to enhance the experience, Wildlife Reserves Singapore (WRS) seems to have it figured it out. It is using technology to not only transform visitors’ digital experience but also to aid in the daily care of the creatures which are part of Jurong Bird Park, Night Safari, River Safari, and Singapore Zoo.
In this study tour Marcus Heng, Chief HR Officer, Wildlife Reserves Singapore will take the delegates through the entire digital experience and share the strategy that goes behind creating it.

Here’s what to look forward to:
- An hour-long learning session by Marcus Heng on how Wildlife Reserves Singapore is digitally transforming & gearing up for the future.
- One hour of a tour of ‘RepTopia’, which is home to over 60 species of reptiles and amphibians, a third of which have never been seen here before.
- Learn how WRS uses technology to aid in the daily care of the creatures.

Prudential Assurance Company

Driving transformation with a robust culture strategy

The world of work is rapidly changing and most organizations are undergoing a tremendous transformation. Whether it is to cope with digital disruption or manage a multi-generational workforce. There is a need for companies to be more experimental and exploratory, or co-evolve with other actors in a multi-company ecosystem.
Prudential Assurance Company acknowledged this need to move in tune with the changing demands of business and developed a strong culture strategy to drive transformation from the core of the organization.
This study tour will help you understand the transformation journey of Prudential.

Here’s what you will learn:
- How has Prudential Assurance transformed in the past two to three years? How has culture played a crucial role in driving transformation?
- What are the core values of Prudential Assurance that have helped them foster successful transformation?
- How has Prudential Assurance been able to embed these values in the culture?

Unilever

Building an entrepreneurial ecosystem & fostering innovation with technology

Let’s deep dive into the journey of how Unilever Foundry and Padang & Co - LEVEL3 enabled corporate innovation and collaboration between startups and Unilever. They will share their learnings of launching 100 pilots with startups and their own brands through Unilever Foundry. Also, find out how they plan to up their game, one level up.

In this session by Unilever, you will learn:

- How has Unilever Foundry and Padang & Co - LEVEL3 enabled corporate innovation and collaboration between startups and Unilever?
- What were the challenges Unilever observed in the innovation and entrepreneurial landscape and what was the idea behind setting up Level 3?
- What’s the way forward - how is Unilever planning to enhance this program and take it to the next level?

National Library of Singapore

The innovation excellence journey of National Library of Singapore

Since its inception in 1995, NLB embarked on a journey to transform the landscape of libraries in Singapore. Its leadership teams galvanized the people with a razor-sharp focus on delighting its customers while improving staff productivity. Over time, a strong organization-wide innovation culture developed. To mitigate the inherent risks when introducing innovations, NLB extended its project life-cycle with additional stages to support experimentation (e.g., proof-of-concept, prototype, and pilot).

In this study tour, learn:
- What are some of the innovations NLB made in the strategic focus areas of social engagement, digital services and resource optimization?
- How NLB leveraged design thinking for library@orchard?
- How they partner with their volunteers at library@chinatown and the Citizen Archivist Project?